> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.gavel.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancelling Your Workflow Account

> How to cancel your Gavel Workflows account, what happens to your workflows and data after cancellation, and how to reach support if you need help.

We're sorry to see you go. If you'd like to cancel your Gavel subscription, follow the steps below.

<Warning>
  **Important: Only the original creator of the Gavel account can deactivate it, even if someone else is the current Admin.**
</Warning>

## How to cancel

1. [**Click here.**](https://start.gavel.io/users/sign_in?_gl=1*1xu088p*_gcl_au*NzQ0NTM4MjA2LjE3NDEyODAyNjM.\&query=Cancel)
2. **Sign in with original account email/password**
3. **Can't sign in? Use password reset**

<Tip>
  Cancellation must be submitted **before your next renewal date** to avoid being charged for the upcoming billing period.
</Tip>

## What happens after you cancel

* **Workflows and document templates** — Your workflows, templates, and generated documents will be deleted upon cancellation
* **Client data** — Any client responses collected through your workflows will also be removed when your account is closed.
* **Billing** — You won't be charged again after your cancellation is processed. Gavel does not provide prorated refunds for partial billing periods.

## Reactivating your account

If you change your mind, you can reactivate your account at any time by emailing [help@gavel.io](mailto:help@gavel.io). If your account data is still within our retention window, we can often restore your workflows and templates exactly as they were.

## Need help instead?

If you're cancelling because something isn't working the way you expected, we'd love the chance to help first.

<CardGroup cols={2}>
  <Card title="Contact Support" icon="life-ring" href="/workflows/contact-us">
    Email, call, or book a 30-minute call with the Gavel Workflows team.
  </Card>

  <Card title="Submit a Wishlist Request" icon="lightbulb" href="/workflows/wishlist">
    Tell us what's missing — the team reviews every feature request.
  </Card>
</CardGroup>